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How long will my goods take to be delivered?

Goods are generally despatched by the next day, but we offer a variety of carriage options. Not quick enough? It's worth giving us a call on 0800 0355 780 to see if we have it in stock at our depots.

I need help!

Please see our NEWS PAGE to view or print a copy of our USER GUIDE. Alternatively, email or phone 0800 0355 780 during office hours. One of our team will talk you through the process.

What payment method can I use?

All major credit/debit cards are accepted as well as using the paypal option.

What if I forget my password?

No problem, just click forgotten password and someone in our team will send you a reminder. PLEASE NOTE: this could take up to 48 hours. Alternatively, if you have discounts with us, please complete your order as a guest and we will add your discounts once the order is received.

Will you deliver to a PO box?

Unfortunately, we are unable to deliver to PO Box addresses as a signature is required.

Can I set up an account with you?

Of course you can. All our account customers receive FREE delivery so it's definitely worth having. Just click on the 'Request New Account' button underneath the login in box on the right hand side.

Can I have a copy of your catalogue?

Yes! Send us a quick email to and we will pop one in the post to you!

How do I set up an account?

It's simple! Email your address, company name and phone number to